TESS USERS:  Please verify that your booking is under your profile in TESS.  If your booking is not in TESS we cannot link it to you. You will be able to view commission received to the agency for your booking directly on TESS.  Please make sure to review all booking information is correct in TESS. You will see commissions received to the agency in your "Next Check" which may reflect travel dates in the current month.  However, remember commissions are paid per our agency policy in the month after travel.

Please complete the following information for your commission research request. Prior to submitting your commission research request, please verify the following:

1. The applicable reservation worksheet was submitted within 48 hours of payment being applied and prior to travel.
2. Travel has already occured and is not occuring the month that you are submitting the commission research request.
3. For cruise groups, please wait at least 45 days after travel before submitting a commission worksheet.
4. For car rentals, hotel reservations and cruise and tour excursions, please wait at least 90 days after travel before submitting a commission worksheet.
5. Please verify that you have submitted all membership documentation including contract, W-9, Net Rate Acknowledgement and Agent Test.
6. Please verify that your membership is up to date.
   
   Commission research requests that do not follow the guidelines above may not be processed.  We will respond within 72 hours to commission inquiries that meet the criteria above. Thank you for your continued support!